Warranty & Terms

WARRANTY

  • Door seals - five (3) warranty
  • Structural components fiberglass tub - five (3) years
  • Water pumps - five (1) year Air pumps - five (1) year.
  • Spare parts purchased separately - one (1) year;
  • All other products and Components, door handle and latching mechanism  - one (1) year

Supreme Baths is not liable for any costs, damages or claims resulting from defects that could have been discovered, repaired or avoided by inspection and testing prior to installation. Warranties are void if products are subject to improper maintenance, abuse, misuse, accident or other damage, or if the product is modified or altered in a manner inconsistent with the product as shipped by the Seller.

Warranty does not apply to or cover defects, damage or failure caused by the freight carrier, installer, user or other persons.

TERMS

All goods remain the property of Supreme Bath Australasia until full payment has been received

Supreme Bath Australasia accept no responsibility for damages of any kind where the product is used inappropriately or contrary to instructions.

Written quotes are valid for 30 days. We make every effort to ensure that prices, descriptions and pictures are accurate on our website. Should a pricing error occur Supreme Baths reserves the right to supply or not supply a product. Prices are subject to change without notice.

Supreme Bath is not liable for any labor charges, installation, incidental or consequential costs damage or other expense of any kind incurred in connection with the sales or use of our products. We provide spec sheets and information on each product to ensure customers have the information they need to make a decision about what they are purchasing. The purchaser is responsible for making sure the product they are purchasing is the correct size, has the correct handing, and serves the purpose needed. Supreme baths, is not liable for any costs, damages or claims incurred for products purchased that will not fit through openings, or existing structures. 

CANCELLATION AND RETURN POLICY 

We cannot accept returns of delivered orders or orders already shipped. Changes or cancellations of orders must be made before the order has started manufacturing or before it has shipped. Cancellations may be subject to a restocking charge or cancellation fee. Return shipping cost will be cover by the purchaser.